People, Process, Panic?

How to Facilitate a Human-Centred Change Impact Assessment That Prevents Resistance and Increases Adoption

You’ve studied the theories behind managing workplace change and now you’re ready for something practical. Something you can use straight away to drive real, measurable outcomes. You value the human side of change, and at the same time want to drive positive outcomes.

You've probably observed that when change hits, confusion often spreads faster than communication. Planning and analysis are often delayed until after uncertainty has already taken hold. This learning experience will support you to facilitate the planning and analysis upfront. It will equip you with strengths-based frameworks, neuroscience-backed insights and facilitation techniques you can immediately apply to any change.

Delivered through short-form videos, practical toolkits, and ready-to-use templates, you’ll be guided step-by-step in how to lead effective Workplace Change Impact Assessments (CIAs)—whether you're introducing new technology, restructuring teams, or leading large-scale transformation.


Learn how to:
  • Identify the best tool and template for your CIA
  • Identify who should be in the room (and when to involve them), so that your people are brought on the journey of change
  • Use different facilitation levels depending on change complexity, to create a sense of connection to the process and change
  • Influence stakeholders who don’t "see the point" of a CIA
  • Apply thinking style frameworks (e.g., Big 5 Traits, HBDI, MBTI) to prompt enhanced critical thinking during a CIA and use neuroscience to support
  • Turn impact insights into targeted action for people, process, and systems
  • Use these actions and insights to then develop your Change Strategy and Plan, Communication and Engagement Plan, key messages and all other change artefacts and activities.
Format

Online

Date available

1 September
2025

Author

Mona Momtazian

Products

  • Short form video
  • Downloadable templates

Duration

60 minutes

Price

$197

Who should enrol:

Anyone who is responsible for planning during change management, people such as:
  • Change Managers and Analysts
  • Transformation Leads
  • People Practitioners
  • Program and Project Managers, and
  • Senior Leaders.

Are there pre or post-requisites?

We recommend you complete the following before completing this learning:
  • Write a Change Strategy

After completing this learning, we suggest the following:
  • Communication Kit for Workplace Change and Transformation
  • Team Performance and Dynamics During Workplace Change
  • 7 Executive Hacks for Change and Transition

About the learning

This learning is designed to equip you with real-world tools, adaptable insights, and strategies to facilitate change with confidence—wherever you are, whatever your industry.

Practical approach

Designed to support you manage change better—starting now. Learn at your own pace with practical, relevant content focused on real-world change outcomes.

Globally oriented

Change happens everywhere. That’s why we’ve designed this learning to give you skills that travel—across teams, industries, and even countries.

Career outcomes

Accelerate your impact and your career with proven strategies for workplace change—this learning is for you, whether you’re a leader or a change practitioner.

Certification

Walk away with a certificate of completion—perfect for your resume, LinkedIn, or showing off the change-making skills you’ve just mastered.

Lifetime Access

Keep the skills—and the access, forever. Come back anytime to sharpen your edge.

Downloadable Toolkit

This learning comes with a downloadable toolkit, which includes CIA templates for various types of change, a stakeholder mapping tool, a readiness checklist and much more. 

What we'll cover

NOTE: The individual learning activities listed below are examples of what we will cover. The modules will be drip fed from 1 September through to 1 January 2026, as such may have a '0.00' next to them. 

Mona Momtazian

Mona is an organisation development and change management practitioner, with human resource, psychology and coaching qualifications and over twenty years of experience in the field.

She specialises in building organisational capability, change resilience and sustainable science-backed and strengths-based learning experiences that support executive and senior leaders to strengthen change capability when leading complex organisational change and transformation and is passionate about positively influencing culture throughout change.
Created with